As a certified customs broker we act as a direct and indirect representative.
Direct and indirect customs representation
We act as a customs representative for our international customers and we submit customs declarations to the Dutch Customs Agency. We represent our customers in two ways:
Direct representative
In case we act as a direct representative we act in name and on behalf of our customer. This means that we are legally responsible for all customs and tax obligations related to the goods or services being imported or exported.
Indirect representative
In case we act as an indirect representative we act in our name but on behalf of our customer. We do this in case the customer is located outside the European Union, for example in European countries as Switzerland and the United Kingdom, or in non-European countries.
Dutch Customs Management System
In June 2023, we switched to the new Dutch Customs Management System (DCMS) to carry out customs import and export declarations. The DCMS is a web-based system that provides a single point of entry for all customs declarations. We use the NCTS system to issue transit documents. The NCTS is an electronic system that allows us to track the movement of goods in transit through the EU.
Full-service customs expert
In addition to our standard customs broker activities, we also act as a full-service customs expert. We support our customers with below services:
Customs document request
If you would like to have customs documents prepared by a customs agent, we would be happy to help you. Please indicate in the form below which document we can help you with. We will get back to you as soon as possible and inform you of the rate.
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